• David Pazgan

Your business has a culture. Is it the one you want?

Your business has a culture. Is it the one you want?

You might have heard the words like corporate culture, organizational culture, or company culture before. But have you ever tried to understand what roles does an organizational culture play in the success of a company? Or, if it does play a role, how can you measure it? And if it is measurable, how a company or organization can improve it?

Did you know the latest international study has shown that 77 percent of adults consider the culture of a company before they apply there? This percentage explains how influential the culture of an organization is for an employee. Know that employees of any organization are the backbone of the operation. If they are not satisfied, all areas of the business suffer.

That is to say, a workplace that makes its employees feel protected, engaged, supported, and ensures collaboration successfully retains its clients. So whether you are a startup or run an established business, organizational culture is critically important to attract new employees, encourage teamwork, and improve the quality of work.

Take a look at these practical steps that can help you improve your company’s culture.

Tips to Improve Organizational Culture

· Create Meaningful Values

Whether it is your home or office, meaningful values play an essential role when it comes to guiding everyone on how to interact with each other. Values are something more than just the philosophical BS. A good organization always has some set values for its employees that are easy-to-remember.

It is one way to inform employees about the work ethics and environment that is important to the organization. If you feel your employees are not aware of the company’s values or not following them, as a leader, you must communicate them.

Make sure you tell your employees the expected behavior associated with the values of your company. Once your employees understand the expected behavior, it will reduce uncertainty and also ensures that all employees are on the page.

However, to create and teach these values in your employees, all the frontline employees or managers must adhere to them and set an example.

· Listen to Your Staff

According to the national study of Ultimate Software, 75 percent of employees stay long in an organization that not only listens to its employees but also take steps to address concerns.

Listening to your staff and subordinates is one of the important keys to create a healthy work environment. If you do not listen to your employees, they will feel unheard, isolated, or inferior. You need to provide your employees with a platform where they have the freedom to share their opinions without any fear or hesitation.

Take an example of “Word Press” - an internet giant that conducts “Town Hall” meetings to exchange ideas between employees and management.

· Collaborate with Your Employee, Do not Isolate them

Encouraging collaboration between your employees is crucial to reinforce the ideas and teamwork. Know that your LMS (Learning Management Team) must be equipped with an active social feed to offer support to the employees and overcome the challenged together.

· Be Transparent with Your Employees

An organization can never improve its culture if there is no trust between employees and management. Trust building is one of the aspects that can help companies improve their corporate culture. Employers can hold frequent casual meetings to create a friendly atmosphere where employees can share their issues and build trust. You can have a weekly post on your LMS feed to keep your employees on board and inspire them.

· Give Regular Feedback

No matter what size of your company is, your employees and staff need feedback to ensure that their performance and behavior align with the culture of your organization. Many companies hold this feedback session once a year. The feedback session is not to assess performance but also to appreciate the behavior of the employees who improved and contributed to developing a company’s culture.

· Empower Your Employees

Leaders and managers must provide their employees and colleagues the right tools, information, support, power, and control to help them make decisions. For this, managers need to set the expectations and tips to empower them to succeed in their roles.

Once you feel you have provided your employees what they needed, let them play their roles without micro-managing or being demanding. Empowering employees is essential to build trust and improve your organizational culture.

· Keep Your Employees Engaged

Employee engagement is one of the significant issues. Managers must know the right strategies to engage the employees. They need to ensure that their employees understand how they can make a difference in their behavior and performance for the organization.

This helps employees feel more connected to the organization’s mission. As mentioned earlier, it is important to educate your employees about the purpose, objectives, and action plans of the organization.

Moreover, keeping your employees informed on progress and scores of the company towards the goals is a great way to make them feel invaluable. Involve all your employees in important decisions making and developing plans that can improve the culture of your company.

· Show Your Employees and Staff that You Care about Your Organizational Culture

Last but not least, the employer or manager needs to show their employees that they are concerned about them. It helps you make an impression that you are a determined and dedicated employee who wants to improve the organizational culture.

You can do that by being there for them to support and listen to them. When listening, make sure you pay full attention and asses the issue from the company’s perspective also.

Listen to the employees empathetically and try to understand the underlying reason. Furthermore, always be respectful with your employees and try to find out where they face problems in adjusting to the company’s culture. It will help if you are open and honest when communicating and listening to employees to establish trust.

Bottom Line

In a nutshell, the experience of employees at the workplace plays a part in their career growth. A positive and healthy culture of an organization makes employees feel connected and supported in their workplace. The given tips, in this regard, ensure that your employees get the right experience that eventually improves organizational culture.

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